Unlock the Full Value of Salesforce
At Shujaa Consulting, we help nonprofit and social enterprise leaders turn Salesforce into a true organizational asset. Whether you’ve just invested in the platform or have been using it for years without seeing a return, we partner with your team to build a Salesforce program that drives results — not just activity.
We bring strategic, technical, and operational expertise to help you build the internal muscle you need to get value from Salesforce in a way that’s aligned with your mission and goals.
Engagement Models That Fit Your Organization
Every nonprofit or social enterprise is different in size, structure, and where you are on your Salesforce journey. We tailor our engagements to meet you there. Below are some common ways we work with teams at different stages of their development:
Emerging Teams
You’re launching Salesforce for the first time or using it in a limited way. You have no dedicated internal team — maybe just a “Super User” or two.
How We support
- Salesforce implementation or reimplementation
- Business process mapping and system design
- Admin support and bug resolution
- End-user training and adoption planning
- Ongoing support (10–40 hrs/month) to build and stabilize
Common roles we provide:
Salesforce Admin
Project Manager
Trainer
Business Analyst
Growing Teams
You have an existing Salesforce org and some internal resources, but you're struggling with user adoption, technical complexity, or capacity gaps.
How We support
- Technical assessment and roadmap creation
- Enhancements and new feature development
- Backlog management and strategic prioritization
- Integration of third-party tools or apps
- Support (30–80 hrs/month) as a partner to your internal team
Common roles we provide:
Salesforce Admin
Salesforce Architect
Product Manager
Developer
Change Management Support
Complex, Multi-Program Teams
You’re using Salesforce across multiple departments or programs. You have in-house staff, but need additional leadership or technical depth.
How We support
- Co-leading your Salesforce Program and Center of Excellence
- Advanced solution architecture and platform strategy
- Support for mergers, redesigns, and scaling initiatives
- Executive-level advising and capacity-building for internal staff
- Full-service managed support (60–150+ hrs/month)
Common roles we provide:
Salesforce Architect
Product Manager
Technical Lead
Developer
Solution Engineer
Strategic Salesforce Support, Built for Nonprofits
We work with organizations at every stage of the Salesforce journey:
- Launching Salesforce for the first time and need an implementation that’s aligned with your mission, not just your data.
- Rebuilding or cleaning up a system that isn’t working for your users.
- Scaling your internal capacity, whether through targeted support or full program leadership.
Through our flexible support model, we can serve as your outsourced Salesforce department or as a partner to your internal team. You choose the level of involvement — we’ll bring the clarity, structure, and momentum.
Our Services Include
Implementation strategy and system design
Project and product management
Strategic roadmap creation and backlog management
Admin support, bug resolution, and ongoing enhancements
Custom development, third-party integration, and data migration
Staff training and change management
Build a High-Functioning Salesforce Program
We don’t just keep the lights on. We help you build a sustainable Salesforce Program — a structure that brings clarity to how decisions get made, how priorities are set, and how progress is measured.
We follow a Center of Excellence approach grounded in:
People
Defining roles and building internal capacity
Process
Establishing prioritization and governance
Product
Delivering smart, scalable solutions based on Salesforce best practices
How We Work
Out-of-the-box first
We prioritize native tools and solutions to reduce complexity and future costs.
Learning together
We focus on sharing knowledge with your team and building your in-house confidence.
Start simple, grow smart
We work on getting you to value quickly, then build with intention as your needs evolve.